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Help & Advice

We’ve a whole host of guides covering lots of topics. So whether you’re a first-time buyer, second stepper, Shared Ownership seller or an existing homeowner in need of some guidance, use the buttons below to look through our guides.

Buying guides

From Shared Ownership to buying more shares, here's everything you need to know to get started.

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First-time buyer: top tips

Are you a first-time buyer and unsure of where to start? Buying a home can be a confusing time - it’s often hard to know what steps are involved and who you need to speak to. We've put together some top tips to help make your move onto the property ladder a bit smoother!

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Looking for a home to rent?

We know everyone has different needs, and that’s why we offer our customers a few different ways to rent, including Market Rent (privately), Intermediate Rent and Rent to Buy.

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Current Equity Loan holders

We’re here to answer your questions about your Equity Loan, from subletting your home to paying off your Equity Loan.

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Benefits of buying new

With energy bills on the rise, lots of us are looking for ways to keep our costs low, while still keeping our homes warm. With double-glazing, good insulation and low-energy lighting, our new homes are designed with energy-efficiency in mind.

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Stamp Duty explained

Confused about Stamp Duty and what it means for your next move? Don't worry, we've broken down all the details below in this quick guide.

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Local area connections

You may have seen some of our Shared Ownership homes mention a local area connection is required. Not sure what it means or how it affects you? Well, here’s a quick guide to get you started.

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Building Safety

The Building Safety Act 2022 is designed to protect you as a homeowner. Here's some of our most frequently asked questions on Building Safety from our current shared owners.

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